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How ular88 Handles Your Personal Data

Your account data — including your registered wallet details for DANA, OVO, and GoPay — is handled with clear rules on what we collect, why we collect it, and how long we keep it.

Account Data ProtectionWallet Transaction PrivacyCookie & Device ControlsData Access Requests

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DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security

Your account is protected with password hashing and OTP verification on login. We do not store raw wallet PINs — DANA, OVO, and GoPay authentication happens inside each provider's own app flow.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust non-essential cookie preferences from the cookie banner or your browser settings.

Data Retention

Active account data is retained while your account remains open. After account closure, we hold records for the minimum period required by applicable Indonesian financial regulations, then delete them.

Requesting Changes

To correct, export, or delete your personal data, contact support via live chat or email with your registered account details. We verify identity before processing any data change request.

What This Privacy Policy Covers

ular88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register with ular88, we collect the information needed to run your account: your name, contact details, and the e-wallet identifiers you link for deposits and withdrawals via DANA, OVO, or GoPay. We use this data to process transactions, verify your identity, and keep your

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account secure. We do not sell your personal data to third parties. Retention periods follow applicable local law — account data is kept for as long as your account is active and for a legally required period after closure. Access to your data is restricted to
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authorised staff and systems. Where you use a local payment rail, transaction records are shared only with the relevant payment processor to complete the transfer. Availability of our services depends on local law and eligible regions. Players in Yogyakarta and elsewhere in Indonesia can request a
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copy of their stored data at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Support Reach our account support team directly through the live chat window on site. Available around the clock for data access requests, correction queries, and wallet-related privacy questions.

Email Privacy Request Send a written data request to our privacy contact address. We respond to verified account holders within a reasonable timeframe as required under applicable local regulations.

Account Settings Panel Some data preferences — including cookie controls and linked wallet visibility — can be managed directly inside your account settings without contacting support.

Common Questions About Your Privacy on ular88

We collect your name, contact details, and the e-wallet identifiers you provide — such as your DANA, OVO, or GoPay account number — to run your account and process transactions.

We share data only with payment processors like DANA, OVO, and GoPay to complete your transactions. We do not sell your personal information to advertisers or unrelated third parties.

After closure, we retain records for the minimum period required under applicable Indonesian regulations. Once that period ends, your personal data is deleted from our active systems.

Contact our support team via live chat or email using your registered account details. We verify your identity first, then provide your data summary within a reasonable timeframe.

Yes. Submit a deletion request through live chat or email. We will process it in line with local legal requirements — some records must be kept for a set period before full deletion is possible.

Wallet authentication for DANA, OVO, and GoPay is handled inside each provider's own secure app. We store only the account identifiers needed to route your transaction, not your PIN or password.

How ular88 Handles Your Personal Data

How We Protect and Manage Your Information

Account Security

Cookie Controls

Data Retention

Requesting Changes

How to Reach Us About Your Data

Common Questions About Your Privacy on ular88

01 What personal data does ular88 collect when I register?

02 Does ular88 share my data with third parties?

03 How long does ular88 keep my account data after I close my account?

04 How do I request a copy of the data ular88 holds about me?

05 Can I ask ular88 to delete my personal data?

06 How does ular88 protect my wallet and payment information?

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